I travel a lot and spend a lot of my time at random airports around the world. Over the past 2 months I have passed through the Phoenix airport 5 times. I have tried this place 4 times. I have to say I have been very impressed with the food. It is a much fresher and healthier option then most airports offer. I would give this place a full 5 stars, but the service has been poor each visit.
The first visit I thought it was a fluke.... I ordered a roast beef panini... After 20 min of waiting I went up to ask where my sandwich was and they had lost my order. My second and third visits I had to ask someone behind the counter to take my order....in both cases the employees were just chit chatting behind the counter....
This is an airport place....I would assume most people passing though are like me and are in a hurry. Sitting around waiting for employees to finish personal conversations is not an option.
That being said... The food is good.