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  • DO NOT go to Elite Cleaners! I was new to Charlotte and Elite is in a nice section of town and nice shopping center, so I assumed they were a reputable dry cleaner. First time I went, I dropped off 2 items and they misplaced one of them. They insisted it was not back b/c it needed "special treatment" - even though it was nothing out of the ordinary in terms of fabric or spots. It resurfaced a couple days later, and they gave me a discount because of the delay, so I decided to give them another chance. The second time I went, they charged me $4 more for cleaning the same EXACT item I had dropped off before (and only lowered price when I questioned them on this). The final straw was they absolutely ruined a silk Eileen Fisher dress I brought in. The dress had some spots on the front and they told me they weren't sure if they could get it out but would try. Fine. I get the dress back and the spots are gone....I get home only to discover the BACK of the dress (which was spot-free) is entirely discolored and has what looks like rust marks on it. They never said a word about that. I took the dress to another cleaner, and they told me the rust-like spots were a chemical and would never come out. Long story short, stay away from Elite Cleaners!
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