| rev:text
| - A couple friends and I decided to go out to dinner on New Years night, after our normal argumentative bickering trying to come up with a place to eat that would satisfy all 5 of us, we decided on a place down the street from our house called "The Roaring Fork". Seeing how none of us had ever been there before we were going in with our heads held high and our stomaches rumbling. We sat down and were instantaneously greeted by our server Bob. He went over the nightly specials with us and got our drink order, after quietly deciding our appetizer choice as well as our entrees we began to tell Bob, then the bad news set in, 3 of the people in our group were set on entree choices that they had ran out of for the night, with doubts they settled on choice number two. After 15 minutes our table was approached by what appeared to be the manager of the restaurant, later to find out was a corporate manager, with shame he explained to the 3 who chose option number two that they had also ran out of those menu items due to the fact that everything is made fresh on site and the evening was busier then expected. With extreme disappointment, they agreed to give the special (an 8 ounce filet) a try. The food came out rather quickly, they brought out salads to make up for the wait time, they brought out sides that they thought we would enjoy and when the main meal arrived, the 5 of us were fans. The food was excellent, and the service was even better. I eat out almost every night of the week, as someone with a rather busy schedule I find it easier to go out for dinner than spend time coming up with an alternative option. As we all know, it is extremely frustrating when we go to a restaurant and things go wrong, or our food isn't up to par, and we aren't compensated, or we don't get a table visit from a manager. Not only was our experience turned completely around, but our entire meal was taken care of. I can honestly say I am more then pleased with our visit, I would suggest this place to anyone looking for great food and service. I will return to The Roaring Fork as often as possible.
|