I must say I was worried going in after reading some of these reviews, but without having vision insurance I couldn't resist the price. I had an excellent experience. I was pleased with the receptionists greetings and felt she was very helpful and friendly. The doctor was very sweet and explained my issues clearly. I did not feel like it was rushed and she answered all of my questions thoroughly. I ended up not purchasing any glasses, nor was I "pressured" to. They had a great selection that was extremely affordable (even for designer frames) I just had my eye on some they did not carry. I highly recommend this place for your eye care needs. Thanks!