I had a inlet nipple on my 7 year old water heater that I couldn't get out. I called Phend Plumbing and they came out the very next morning. Pete was on time and pleasant and we had a good discussion about the potential outcome before he started. He was able to replace the nipple and were waiting to see if that solves the problem, but I would gladly contact him again for my plumbing needs. Thanks Pete!