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  • I'm disappointed that this location has the Benihana name when they are not living up to the standards. The bad reviews are valid and I wish I would have read them before booking. SERVICE: Our waitress was good but didn't provide nor ask everyone if they wanted the green tea that is supposed to come with the meals. Also she should have offered the miso instead of the onion soup to everyone that comes with the meals. Other than those things, she was a good server. CHEF: He did not seem interested in being there and was distracted the entire time. He kept looking at the other tables or around the restaurant while cooking. I get it, they do the same thing with each table and it can get monotonous but part of the appeal is an enthusiastic entertaining chef and we didn't get that. FOOD: Horrible and overpriced. The salad dressing and the sauces in the bowls were the only good things. The onion soup was salty yet flavorless. Like someone else wrote, it tasted like boiled funions. The salad was fine, hard to screw up lettuce, carrots and dressing. Shrimp: disgusting is the only word I can use. They were not cleaned nor deveined and they were overcooked. Rubbery and gross. See my photo of the dirty shrimp. Couldn't eat it. This should be a health violation. The zucchini, onions and mushrooms were not chopped or sliced well and usually are cooked together but were served separately. The zucchini pieces were thick and not at all the way Benihana restaurants in NY/NJ cook them. This used to be my favorite part of the meal in NY but not here. The rice wasn't cooked at the table except the fried rice. Since when does Benihana charge for fried rice? That's supposed to be part of the meal. The fried rice was cooked at the table but they charged extra for it. Otherwise the meal comes with stale white rice. I didn't have the ice cream. Wish they had fruit or something else as a dessert option. If you're a manager, please don't write me to apologize and provide a free meal like you're doing with others. That won't solve anything and I'll never return so don't bother. What you should is fix the issues or shut down. You're giving Benihana a bad name and provided me with the worst birthday meal.
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