Horrible. Same situation as other review. Got a quote over phone for like 100 plus stairs and they came to house and said like 450. Husband at our rental was going to send them away and they lowered price to like 220 and give me 40 bucks cash and we will call it even. We were in a rough spot as we purchased s new house and getting out of a rental and the property management company was doing a walk through that afternoon so we had to get it done. Shady business. I couldn't believe it. Ugh