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| - Oh, how I really want to love this gym. The location is great (next to a Nordstrom Rack? Yes please.) The facility looks nice and offers lots of different kinds of weight and cardio equipment. They also just opened a smoothie/health food bar, but I've never tried it. But it's still missing the mark in so many ways. This place lacks in communication, customer service, and cleanliness. First of all, the time of day you come here makes all the difference. Expect it to be a bit of a madhouse on the weekends (especially in the late morning-early afternoon hours). I have yet to take a class here because I find them to be at awkward times and the ones I've seen have been unbelievably packed. But I just figure they are so packed because they are that good. As far as the gym itself, everyone's comments about machines being broken and not fixed for a long time is totally true. Machines will be unusable for weeks, but it hasn't been an issue for me personally yet, because there is an abundance of equipment and you rarely have to wait for anything, anyways, which is really nice. Furthermore, I have to say, this is the filthiest gym I have EVER been to. I always wipe down machines before and after I use them, because as you will witness, few people do. While I usually see someone cleaning during the week in the mornings, the weekends are a different story. Hand sanitizer has often run out, trash cans are overflowing, bathrooms are gross, discarded water bottles are on the floor. As far as the staff goes, most of them are super nice. There are a few kids, however, that are usually sitting down, texting, and not even responding when you say hello as they scan your key card. Maybe I'm old school, but seriously, am I inconveniencing you? And one final note - this place needs an email list or Facebook page. I've driven here a few times only to find they have randomly closed with no warning. 2014, people!
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