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| - Oh Jerry's, we have such a difficult relationship.
Jerry's Artarama stores usually have quite a bit to offer. However I feel as though this location is a bit lacking. Where shall I begin? Often I go to this store because it is the closest art store to where I live, so I go out of convenience. However, once I get there and can't find anything I need and nobody offers to help me, I get annoyed and wish I had gone somewhere else.
It's not to say that they don't have a lot of art supplies, but rather they aren't in stock on about 40% of some of them. For example the paint shelves are half empty, as are the brushes. So what happens is I go there looking for something specific, and they don't have it. Once I went looking for calligraphy markers and they had one brand in one size. Another time I needed a specific kind of pencil sharpener and some supplies from Golden paints and they didn't have either of them. Looking for a good assortment of ink pen nibs? Don't even bother. Last time I was there I bought a cute wooden materials case. But was that what I had gone there for? No. The list goes on.... Their store isn't that busy, but at the same time I don't really think that's a valid excuse to not have things in stock. It only encourages people not to come back because there are other stores in the neighborhood that will have them.
And then there's the customer service, which is rather pitiful. Usually there is one person at the register who would much rather stand there on the computer or drawing or heavens-knows-what than to ask you if you need help. Sometimes they will be there chatting with another associate. I'm used to people on the floor walking up to you and asking if you need help, not ignoring you or waiting for you to come to the checkout to ask a question. They also don't give a student discount because according to them, their lowest prices in the area are your discount.
There are some good things they offer though, such as watercolor classes that take place in the store and they have a bulletin board where you can find instructional art classes, teachers and art openings. They do have a lot of canvases, some nice portfolios and a few desks. Overall if you like art, chances are you will like the majority of the items in the store. But if you are a serious artist looking for specific supplies, it may not be your best bet.
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