I swore I would never come here again, and I lied. My co-worker really wanted to go here, and it is the closest one to us, so I caved. Optimistically, I thought maybe the service had improved...I was very wrong...very very wrong.
We wait 30 mins for two smoothies and a sandwich. They forgot my friend's order FOUR TIMES. They completed everyone's order before hers, and sporadically came back a few times to continue asking what she ordered. We were baffled. We noticed she kept coming back to the register to write down orders on a napkin! Isn't there a ticketing system for this?!
Two other women we were waiting with had placed orders over the phone and had to wait almost as long as we did! What is even the point of offering this service?!
We barely had time to eat before we had to get back to work.
Dear god, Tropical Smoothie, please for the love of God...HIRE MORE PEOPLE TO WORK THE LUNCH RUSH.
P.S. They got rid of their stamp cards at all locations. No more free smoothies.