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| - SAVE YOUR MONEY!
I work in this area, and it's one of the only places to grab lunch or breakfast in the Wingold/Tycos area.
I gotta be honest here- the management does NOT care IN THE SLIGHTEST about satisfying their customers. I think they changed owners a few months ago- and they were very sweet and accommodating. The new management there is entitled, rude, and do not know how to run a business.
Their MEGA- overpriced menu should have been the first red flag. One time they tried to charge me $5 for a bagel with cream cheese and told me I was wrong when I asked about it. Then I had to do the math myself and present it to them (came to $2.29 or something with taxes). Did they apologize for attempting to overcharge me then told me I was lying about it? No. He rolled his eyes and cashed me out. Clearly trying to pull a fast one.
I reluctantly have gone back a few times (like I said, there is not a lot of choices in this area). The other day I went in and ordered a sandwich. I asked what was on it, she mentioned 4 ingredients, and I said sure I'll have it.
Got back to work and it had been PACKED with cilantro. I couldn't eat it. (If you also hate cilantro you know it RUINS a meal if there is too much). For an $8 sandwich, I walked back over and asked them if I could have something else, since I did not know this was going to be a cilantro sandwich, and it'd be nice since they made no mention of that before I ordered it.
The "chef" there told me I was LYING again, that there is NO cilantro on the sandwich, and then had me dissect the thing IN FRONT OF OTHER CUSTOMERS. It was ridiculous.
After all this I politely asked if I could just have something else instead, and I apologized for the trouble. I asked for a chicken cutlet sandwich, which they of course put together in a hurry and didn't bother to heat up the chicken. So it was a cold chicken cutlet with cold tomato sauce and cold cheese. Appetizing, right?
It came to a dollar more then the other sandwich, so they asked me to come back with a dollar next time. Whatever. They're cheap, it's very clear.
My next visit: I order a bagel, toasted with cream cheese. They didn't listen when I asked for it toasted and got annoyed when I had to repeat the request.
While I'm waiting to be cashed out, the "chef" there ACTUALLY YELLS ACROSS THE RESTAURANT: "you didn't come back the next day with the dollar"
IS THIS GUY FOR REAL?
My response "you served me two terrible sandwiches in one day, wasted my lunch hour with continuing to screw up very simple orders, gave me a "hot" sandwich that was freezing cold, told me it was MY fault, and now you're bothering me about a dollar? This is will be my last visit here."
He shrugged his shoulders and said "Ok"
I hope the other patrons heard this. This place is only there to take your money with their overpriced, bland food- and they do NOT care about making their customers happy. Not one bit. YOU'RE BETTER OFF GOING TO MCDONALDS, YOU'LL DEFINITELY GET TREATED BETTER.
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