The worst Fairmont I have ever had the displeasure of staying in. First of all the beds are THE WORST. Mine was horribly uncomfortable and the pillows were worse. I tossed and turned every night trying to get comfortable. We had several rooms reserved under out group and 80% of our group said the beds were awful. (the other 20% said they could sleep anywhere and be fine). They actually had to put a board in my bosses bed because it was broken. At $250 a weeknight that is unacceptable.
They charged a coworker $5 to bring her a FORK! REALLY? I would hate to see what they would charge if I needed an extra pillow!
There were mosquitoes all over our room. I spent a majority of the time killing mosquito's trying to bite me. Mosquito's love me I didn't think I would need bug spray IN my room.
There was supposedly free wifi, well NO ONE could get or stay on the wifi it was constantly a "connection issue".
The remotes to the TV well you gave to stand within 2 feet of the TV pointing directly at it or they don't work. The phone in one room was broken with an annoying beeping, maintenance solution was to 'just keep it unplugged'.
There is only ONE trash can in the toilet area. Who has only ONE trash can? There is usually one in the front room and one in the bathroom minimum. It's very inconvenient to keep moving it around in the suite. I thought maybe it was just our room but they were all like that.
Whatever you do DON'T go to the outside bar in the main part of the hotel unless you want to be treated like a big poop by the management. (see my review)
Speaking of poop I think they allow dogs because there was a dog poop in the hallway they were cleaning off the carpet, which the oder totally permeated the hallway. It was pretty disgusting.
The only good thing was the maid service. They did a great job and I noticed extra nice touches, like folding our clothes in a neat pile and other extra details.