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  • I will never come back here if I don't have to. I dined at Claddagh on a weeknight with a small group of friends to participate in one of their trivia nights - Disney Trivia. I found the event via Facebook. We were excited for the disney-themed drinks and to play trivia. We were seated and our waitress came over. We asked about the disney-themed drinks and she told us they would start at 7:00 when trivia started. So we had about 20 minutes until then but then she walked away and didn't let me order a water for the meantime. What a sign of things to come. Our waitress finally came back forty minutes later. We quickly ordered food (sensing she wouldn't be back for a while). We asked about the disney-themed drinks again (which were advertised on the facebook event page) and she said they aren't doing them anymore because it was too busy. It wasn't too busy- the restaurant wasn't even full. It wasn't like people were clammoring at the bar. The issue was that the restaurant was severely understaffed. I believe there were two waitresses, one bartender and the manager serving the entire restaurant that night. Still... how hard is it to just rename some of your regular drinks after disney things. Whatever. So we ordered regular drinks. We got our food. Well, some of it. My friend didn't get his burger. My other friend and I both ordered the boneless wings which turned out to definitely be Tysons chicken poppers tossed in bbq sauce and were cold. We sat there nibbling at our pretty inedible food wishing we had a drink to chase it down with. Finally one of my friends got up to go to the bar to ask for some waters and a manager saw him standing and said he would bring drinks. He brought two waters for four of us. We never saw the waitress again until we signaled to her that we wanted our checks. My friends all had drinks they'd gotten from the bar and she brought my "that blue drink" into our section on a tray. She wandered around to all the tables, got distracted, put the tray down and I stared at my drink for a good 15 minutes before I decided to just assume it was mine and get up, walk across the room and grab the drink. Worst service I have ever had at a restaurant. Oh and tables were blatantly cheating the entire time at trivia so that added another layer of absolute disappointment to our night.
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