I have been to Vapiano Charlotte several times and each experience has been one bad one after the next.My biggest issue is with the chefs they are disgusting they never wash their hands or change gloves and they touch raw meats and your pasta.eww gross! I prefer not to get ecoli with my chicken Alfredo thanks! The foods alright if you get a decent chef it's usually never consistent I'm guessing there's a high chef turnover. The tables there aren't any cleaner as there's always dirty dishes or bugs crawling around I'm guessing cause of all the plants but hey if you want bugs in your food go ahead.the staff is rude and good luck trying to speak with a manager they never come to the phone .The young lady on the phone told me their not allowed to give them the phone they can only take messages.So as you can see they don't care about the customers.id prefer to take my money else where and bug free!!