Horrible!!! Bad customer service !! The ladies in the front could care less about you ! My kids were tired and crying and they took forever to get me a room witch was prepaid for ! went into the restaurant while waiting for my room and no one came to my table and i had to ask for a menu and still she didn't take my order ! Finally after an hour wait i got a room and my door key didn't work ! They gave me a hard time to get 2 cribs in my room when i have 2 infants ?!?! And i got no phone service and the charge to use there phone and there is honestly nothing special about this place the shower had no pressure ! And no fridge or microwave everything sucks !!!