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  • Our pool is in need of a re-plaster and a couple of repairs. There are also some issues with our deck. After doing quite a bit of research on pool companies I chose Arizona Rainfall for one of my quotes because of the great reviews it has received. Randy was very cordial, seemed to know quite a bit about his business and promised us a detailed proposal in four days. We asked for prices on three products, regular plaster, Blue Quartz and Pebble Sheen. Four days passed and we received nothing. So I emailed Randy. This is what I received the following day: "Here you go. Drain/Fill/Bal Complete Chip out Split Main drain New quartz finish $ (price was quoted) Coping/cantilever repair Aerator r/r $ (price was quoted) Sales tax will need to be added also. I will be out of town 2/20-2/27 Thanks Randy" Maybe I expect too much, but to me this is not a professional proposal or a proposal from a company that wants the job. The quote was at least $2K higher than another (detailed) proposal that I received from a different recommended pool remodel company. Needless to say, I lost all confidence in Arizona Rainfall and will not be hiring them for the job.
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