Our pool is in need of a re-plaster and a couple of repairs. There are also some issues with our deck. After doing quite a bit of research on pool companies I chose Arizona Rainfall for one of my quotes because of the great reviews it has received. Randy was very cordial, seemed to know quite a bit about his business and promised us a detailed proposal in four days. We asked for prices on three products, regular plaster, Blue Quartz and Pebble Sheen. Four days passed and we received nothing. So I emailed Randy. This is what I received the following day:
"Here you go.
Drain/Fill/Bal
Complete Chip out
Split Main drain
New quartz finish
$ (price was quoted)
Coping/cantilever repair
Aerator r/r
$ (price was quoted)
Sales tax will need to be added also.
I will be out of town 2/20-2/27
Thanks
Randy"
Maybe I expect too much, but to me this is not a professional proposal or a proposal from a company that wants the job. The quote was at least $2K higher than another (detailed) proposal that I received from a different recommended pool remodel company. Needless to say, I lost all confidence in Arizona Rainfall and will not be hiring them for the job.