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| - My family comes here on a weekly basis and we enjoy coming here despite some of the slip ups in the quality of food/service.
I find that the line ups for dimsum are really unbearable from 12 pm. Sometimes I end up waiting for more than half an hour. And the lady at the front never seems to smile... she kinda looks like she hates her job to be honest lol. I find the ladies that move the trolleys are much more nicer, and are willing to talk/joke around with customers.
The shrimp dumplings, (Ha-gow), are sometimes really good and other times not so much. A couple of times, the dumpling skin was poorly made, and broken from being drenched in condensation. As well, I was unlucky to find sand after biting into the shrimp... This happened more than once. I'm guessing it wasn't cleaned very well. Also, I've noticed that if you take home the Ha-gow, it smells of ammonia... which is really off-putting.
And...most of the deep fried food isn't hot... The only items really hot are the ones covered in the steam baskets. This really disappointed me.
I wouldn't say the dimsum here is especially cheap either. However they have special dimsum price from 1:30pm onwards on weekdays. I believe special price is $2.10/item, while it is regularly priced at $2.30/item. You will know if you have the special price based on the red pen markings on your dimsum paper. Also, they charge a tea fee (i believe it's 1$ per person, it came to 5$ for 5 people at my table). Usually our dimsum comes to about $50-60 for 5 people (18 dishes). Also, the dishes aren't really big portions either.
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