I have only had a new set done on my first visit then I had my fill & a pedi the second time.
So far I'm impressed. I try to be flexible because nothing and no one is perfect but my technician and pretty much all the people I have interacted with are professional & courteous.
I'm very happy with the outcome of my nails & feet. I think I'm a picky person especially for the price. I'm happy to pay for very good service and nails that are done with picky people in mind
Lily does my nails and she is very serious about making me feel special. She takes her time and will do something over if it doesn't meet her expectations which is higher than my expectations. She is very easy to conversate with as well and speaks VERY good English.