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  • Update as of 9-8-15: The owner of the business called to inquire about my experience and complaint below. He wanted to provide a high level of service to correct the situation. I'm pleased with his quick response and his quick attention to make our experience positive. He offered several solutions to correct the errors made and listened to all feedback that was provided. If you work with Red Carpet for your moving needs be sure to provide positive and negative feedback as they are interested in meeting the needs of their customers and will listen and act on all feedback. Original Yelp Review: I wish I could give Red Carpet Movers a good rating as we have used them in the past and we're pleased with our move. Unfortunately, this weekend was a completely different story. My mom paid for us to have movers for our housewarming gift and we are so thankful. If I had known how lousy the services was going to be I would have moved myself or picked a different company. We slept in our beds for the first time last night and something seemed odd. The movers took everything apart to move our furniture. What we found when we tried to use our furniture was that they lost screws and failed to put it back to correctly. The pictures tell the entire story. Our king size bed has 4 slates and 8 weight distributors. I found 1 of the weight distributors in my top dresser drawer so it made me think to look under my bed. What we found was so disturbing. For $700 and a $100 tip you would think that they would have the decency to put our furniture back together. We were wrong. The hutch for my desk was not screwed together and last night when we were trying to move it into place it fell on my husband and I. Thank goodness our children were not around. Now we are worried for the beds that they put together for our kids and have spent the last 3 hours putting our furniture back together. What a wonderful way to spend time in our new home. Worst and most dangerous experience. Would never recommend this moving company to anyone. Don't do it!!!!!
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