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  • Cold everything had to talk to 2 managers about it in the middle of the restaurant very embarrassing. Not even busy 50% full. Terrible and not coming back. After waiting for 10 min to put in an order, 10 min for coffee, then the cold food. They gave us 25% off and a card for $10 off on our next visit, really? I told them that this should be comped after embarrassing us so much and told them to keep the damn card. Then went upfront to pay and somebody in the back said "F them they aren't going to pay, call the cops". I don't walk out on checks this was another embarrassment. I had the GM called the front, and she comped the check. I will call corporate and I expect the food runner to be fired and the GM Demoted. This is NOT how you run a restaurant! I have NEVER been so embarrassed in all my life of eating out. Never eating at another IHOP again. I don't know why we didn't go to Eat n Park. BTW, this is in an affluent area of Pittsburgh, not an area where people will walk checks, this is not the hood.
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