I called to find out about a membership and the owner 'mark' was rude and ignorant to me. He made me feel like I was stupid and I asked a couple questions and he straight out told me that he was too busy with other customers to help me.. Every answer he gave me was rude and sarcastic and he just came off as total jerk. I was thinking maybe I was overreacting but then saw all the other reviews and everyone else had the same to say about him! How the heck does this guy run a business? Sure lost mine!