WORST experience attempting to order food. First they said we have to wait till 5pm for dinner service (we arrived at 4pm). Finally when we got there at 5pm, they said we didn't have reservations without letting us know when we had arrived at 4pm. Only after an argument lasting ten minutes did they FINALLY attempt to seat us. Beyond that, when we tried to order lobster and requested to see it, we were told to not worry since "all the lobsters are the same". After they eventually decided to let us see the lobster we were going to pay nearly $20/lb to eat, they became even more frustrated with us when we asked for a different larger one (even though bigger meant paying more). At this point we were so stressed out by an unnecessarily combative group of employees, we ended up leaving to find a different place. This was not our first time here, but it will definitely be our LAST time!