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  • What is going on at Buca in Chandler? For the last few months it seems things aren't running as smooth as they used to. I often frequent this business and spend a lot of money here but have slowed down because of the "lack of". In the last few months I have ordered to go more often. Here's what my issues have been - missing food (no meatballs with my "build your own"), I used to order a small dinner/ enough for 3 people but portions have shrunk - I got home last night with dinner for 3 of us and the meal was cold/ small and only got one loaf of bread (couldn't feed 3 on this), cold meals - it normally is cooked and ready to serve but last night I had to come home and heat it because it was cold/ not even room temp, no one answering the phone - I called 3 times yesterday/ 3 times a charm. The dinning in is always great because their waiters and waitresses are Great but they seem short handed at all times lately. It seems they lack management support. I believe if the team needs help, it should be the managers job to chip in/ hands on. I don't really see that here. I honestly love Buca but am considering not making this "my one and only Italian place". Before this, you would never see me considering that option. Sad but true.
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