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  • We had a less than satisfying experience at Chicken Salad Chick today. We were there about 4:00, so the restaurant wasn't very busy at all. There were only two tables with customers, however, every table we chose to sit at, was dirty! We tried five tables before we settled on a "least dirty" table. As I looked around the restaurant, the tablecloths were all crooked and the floor was littered with trash. The restaurant appeared to be overstaffed because there were an abundance of employees but none of them seemed to working. Although we ordered our sandwiches to be toasted, they came out not toasted. We were told that the toaster just broke. It would have been nice if they asked if we were okay with untoasted bread or if we would have preferred a croissant. The employee who brought our food out said that she would have the manager come over to our table. The manager offered to remake our sandwiches because the toaster miraculously just started working again! She also wanted to refund our money for the sandwiches but we told her that that wasn't necessary. She insisted. Just before we left, I noticed an employee putting paper on the food trays and stacking them on top of each other. I wouldn't mind that so much if the trays were being washed and/or sanitized, however, they weren't. So, the bottom of a dirty tray, which has been who-knows-where and touched by who-knows-what.... is being stacked on paper where food will be placed! I doubt that we will go back.
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