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| - My husband and I contracted Kent to install a light, hide Wall mounted TV cords, and pave a small front courtyard. We have multiple other projects that need to be done - however decided this was a good start, and would give us an indication of his work.
While Kent comes across as very capable and professional considering his background in construction. He wants to help you get the job done, and if he were the person actually performing the work things may have been different.
Everything his subcontractors touched became an issue.
Kent charged $385 to install the light in our dining room, where a ceiling fan had been installed. This took 2 days to complete. It is a 8' ceiling, and had a two way switch that confused the 2nd person that was sent to do what the first person was incapable of completing. Please note Kent does not use licensed electricians. However charges you with an understanding that work is to code. ( so apparently this equals electrical experience)
The first man Kent sent to my house I found out actually builds pergolas. Is not an electrician as he had presented himself to be, nor capable of paving.
When Kent sent him back to pave my courtyard 13'x13' and when he started paving while the dirt was still being removed I called him out on it. When I went back into the house to grab my phone to take a picture he started ripping up what he had laid and throwing pavers. So very professional.
Kent did then send a second contractor who knew what he was doing, however due to his other work commitments could not finish the job. Enter 3rd contractor, who had to finish the job, which was clearly botched from the very beginning.
All in all I feel bound to post this review as Kent employs any Joe that he thinks maybe capable of doing the job at hand. That is not what we signed up for.
We paid Kent total $1925 for this work. We also paid for the pavers. We expected better quality of work but especially better communication, particularly between Kent and his subcontractors who seemed to have little idea of what was required.
To say we are disappointed with the experience is an understatement. All of which was communicated directly back to Kent. I did also note Kent had started a new account in Yelp, where I will repost this review.
Lesson learned- don't make assumptions - do your homework, ask the right questions ( qualifications of his workers /subcontractors and ask to see pictures of previously completed work) before you hand over your 50% deposit check as it will be banked immediately. Ohh and take more pictures if possible ....
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