I have been going to Ulta for several years. I received a Christmas gift of Dolce and Gabbanna Light Blue and after less than 10 uses the sprayer malfunctioned. As a 25+ year retailer I thought no problem I could just exchange. There is NO cost to the retailer for an exchange like this. I was simply dismissed with a comment that I should reach out to the manufacturer versus trying to come up wiht a solution. I am extremely dissappointed and will no longer shop at Ulta.