My service was fine i told the therapist my concerns she ignored them and continued her job. the customer service was terrible. It was my first time and i paid on card and left a $14 cash tip which the owner and also 3 other front desk agents saw- the owner or manager took the cash put it in the draw and said "$14 cash for Cindy". My appointment was at 4, i then get a call at 8pm from one of the front desk agents asking if i tipped and why i didnt, i explained i did my service on card and in cash was the tip, she proceeded to question me as if i was lying about leaving a tip. There was 4 people total who noticed me give my tip then to call and ask a paying customer if they gave a tip is extremely unprofessional!!! I was disgusted by this behavior in total and DO NOT recommend this location.