My wedding band and engagement rings needed to to cleaned and repaired my center stone was loose for months and after getting what felt like I honest answers from the chain stores (Kay, Jared) I decided to find a real jeweler...Desert Diamond Jewelers. Not only was Bill extremely kind and helpful but knowledgeable. He explained exactly what needed to be done with my rings and even provided a diagram with an explanation AND he had them cleaned re-dipped and repaired the same day! My rings look amazing and I feel like I have brand new jewelry, I will always come back for any jewelry needed a and purchases or designs. Thank you again!