I was happy to know that a paninis was coming to steels corner because this area was lacking in choices. It's a very open atmosphere, different from the kent paninis that feels more like a bar. This one is more family friendly since the bar and table seating are seperate. I've been here multiple times, food is good, but service is consistently average. One time I went with family and the girl just seemed annoyed that she was having to serve. We had to ask her multiple times for refills or for condiments, and even for silverware. Service is horrible at the kent paninis too so maybe they need to do better hiring within this company.