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| - Ugh, this has been my worst experience EVER at the Grand Cafe. Something must be wrong today but no one wants to say......
I usually enjoy my time spent here but not this evening. First I chose to sit at the counter, for 15 minutes (no exaggeration) I waited to order. No big deal I'll look at my FAcebook while I wait. AFTER I gave the waiter my order (steak & eggs - rare steak, over easy eggs.) I waited 25 minutes (no exaggeration again) I guess they wanted me give me time to play words with friends finally when my meal comes, the steak is cooked medium and the eggs apparently had to wait for the steak because it was a little cold. So I advised (not complaining, because you're never complaining when you point out that your meal was not cooked to order) them that my steak was medium well and not rare. Well of course they took care of the issue and would correct the problem............... 2 0 M I N U T E S later, I still do not have my order, however the manager came out and said they will be comp-ing my dinner tonight because of the delay and mistake. In my usual sarcastic self I said, "what did you guys have to do, kill the cow and raise the chicken?"
Now it's not normally like this here, however the manager explained that because of their 2for1 chicken special that they were very busy (which they were) and somehow my order made its way to the back of the grill I guess?!?
Anyway FINALLY, my order made it out and it was just how I wanted it. Originally I thought I was on an episode of Hells Kitchen, or I was being Punk'd and testing my patience, BUT thank God for the smart phone to keep me occupied. I know things happen and I appreciate them acknowledging it.
As I said normally they're really on top of there stuff...not today and I've now learned, unless you're ordering the chicken special... DON'T come in to eat....
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