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| - I feel comfortable leaving my dogs here.
Think about that statement. You have your pets which really are your children. Nobody else will love them they way you do so how comfortable are you going to feel leaving them behind?
If it's a place like Animal Inn, then very comfortable.
Several times we've left our two Cairn Terriers with the nice people (not disinterested as some people have claimed) at Animal Inn.
The first time was for over a week. We took a chance as we haven't used them before but nothing stood out as worrisome. The staff must have picked up on our worry and suggested we call while we were on vacation. We did call during the middle. The lady who answered offered to check on our dogs. Since we were on hold for a few minutes, I choose to believe she really did go out to the area and see our dogs. "Yeah, they're laying in the sun." (It wasn't Vegas Hot at the time).
After our week long vacation, they became our go to kennel. Each time while we were sad to leave our babies behind, they seemed happy to see us but no worse for wear. No timid walks as if the were abused, no gashes on their body, no limping dogs, no timid shakiness, or anything like that.
In addition there's a nice big area where they can get some private play time.
The worse we ever saw was a bit of kennel cough. From my understanding even the best kennels can give your dog kennel cough. Since it seems common with all kennels, I'm not going to deduct any points. The area seems warm and there are heat lamps to fight the cold when needed so it seems they're taking reasonable precautions.
As for the staff, never once have they seem disinterested. Perhaps they didn't do the proper curtsy for other customers, hence the bad review.
I've small talked, showed our animals, seen them hold up their part of the conversation, and they seem to be happy enough with their job. I never got a bad attitude.
Due to not making arrangements in time, we had to go to another kennel since Animal Inn was full. Never again will we go with anyone else. The animals were shivering in their pens, the place was generally run down, and it just "seemed" like the dogs were unhappy. While I don't want to name that place, Animal Inn is the opposite.
One note I want to share about Animal Inn is where they truly excelled: We did have to cancel a trip since our Cairn got an abscess. We thought it best not to leave. Even though I'm sure she would have been fine at Animal Inn, we just couldn't leave her when she was hurting. It's just not something a good owner / parent would do. We called the people to cancel our reservation.
Instead of sighing into the phone or acting indifferent as some have claimed, they expressed sadness that "Junie" was hurt. "Oh we love Junie! I hope she's OK", they said. We changed the trip and will definitely use them in two weeks when we go.
The structure and infrastructure seem modern enough, the dogs are full of energy in the pen, have that happy noisy sound and not that sorrowful sound suggesting mistreatment seen at other kennels.
So to recap, if you want a place you can trust and decent prices that still allow you to take your vacation trust the nice people at Animal Inn.
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