Is there a way to give it zero stars because it doesn't even deserve the one that it's making me give! My friend and I went to have lunch. We got a smoothie and a wrap each. As we are almost done with our wraps I look down and there is a piece of black hair about an inch long. So I bring it up to the counter I'm not sure what her name was but I told her there's hair in my food and I showed her. All she did was take my tray and say ok and walk away NOTHING else. So I go sit down thinking that maybe she went to get a manager. About 5 minutes later she is standing behind the counter saying chicken and swinging this chicken wrap across the counter looking at me. I told my friend she didn't ask me if I wanted another one AND she didn't even communicate anything with me. So she stares at me and walked to the back!So we finish our chips and are waiting to see if maybe someone was going to come talk to us because the girl we were dealing with didn't speak! Meanwhile she is bringing someone else their food so we got her attention and said so did you tell anyone and she says yea! We said so is there anything anyone is going to tell us or is a manager going to come out. And she said well they said sorry and she walked away!! The absolute worst service I have ever gotten!!! If you hate your job that bad GET A NEW ONE! Maybe management should step up! Either that or maybe she didn't say anything to anyone.