My girlfriend's family and myself have been here several times, food is usually good and service has always been excellent. However our most recent visit left us very disappointed. We waited for our food for over an hour while other tables who had sat down after us were already finishing their meals. Our server was avoiding eye contact and didn't come to fill out drinks once since bringing them. Our food then came out in two batches, fifteen minutes apart. After we requested to speak to a manager to address our concerns, the manager never even came to see us.
We likely will not be dining here again, although we understand delays and mistakes happen, our server couldn't be bothered to even fill our drinks or apologise for the delays. Again we were extremely disappointed that our once favourite dining place in unionville delivered so poorly.