Wow after all the hype about what a great place I was really disappointed. If this is a franchised operation than the quality control is really lacking. Our first visit to Capriotti's and with so many other quality places I doubt if they will get us as repeat customers. Well, here it is. We ordered the Bobbie and the Capastrami shared it. Both had cold bread in fact we got the impression that both sandwiches had been pre made and put in a refrigerator because the insides were also cold. No taste at all in either. For a company that supposedly cooks overnight you would think the turkey ingredients would look like turkey but apparently they shred it into little tiny bits. Will not return