Uh-mazing! I had a 3pm appointment, got in a few minutes early to let em know I'm on time and was greeted right away. Didn't have to wait, Laila came out and got me from the reception area herself. The whole experience was magic. I will for sure return to see Laila, she is intuitive and passionate about her profession. I showed her what I liked from Pinterest and she did what was best for me. I love my short haircut, I keep getting compliments everyday, I couldn't be any happier!