I'm a regular customer here, but it seems every year the food gets worse. Today I was in town on a layover and had lunch with friends. Lady friends patty melt was barely warm, her fries even less so. The grilled onions on it were hardly grilled at all. The other two meals were decent, but nithing more. For desert we got a large cookie with ice cream on top. This is shown as a hot fresh baked cookie in a skillet, topped with ice cream. Wd got a semi-stale cookie on a plate, barely warm at all (and obviously not fresh baked) with a tiny scoop of ice cream in the middle. The edges of the cookie were so hard as to be inedible. The "Pazookie" at BJ's Brewery is what we expected this to be like. Not even close.