My husband and I have frequented this nail shop once a month when we traveled to Las Vegas. We've been going here for nearly four years. Unfortunately there has been a change in how the owner chooses to treat clients. Which has caused me to look elsewhere for nail services. Anyone who runs a business realizes that customer service is the number one assets to success. The owner of this shop has increasingly become paranoid (installing cameras throughout shop to spy on her employees) and overly controlling (can't make appointments directly with preferred manicurist- must call into shop and speak to her rude daughter). Take business elsewhere is my recommendation. People who run a business without loyal clientele in mind certainly don't deserve to succeed!