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  • I went to them, because my company get a discount from them. Problem number 1. I just had my transmission fluid replaced by then and 3 months later they told me I needed to replace it. I told them that I just had it replaced and that it doesn't need to be changed every 3 months. Problem number 2. I got all new tires, a week later my tire blew as it was pinched (got a second opinion) and it was put on wrong. The guy at big o told me that I hit something. I explained to him that I did not hit anything while I was driving. He continue to disagree with me. Since I did not buy insurance they made me buy a new tire. I then got a call stating that they would not replace my tire since the rim was bent and the guy said it was from me "hitting something". I went over there and looked at the rim and saw nothing. He told me that they were not going to replace the tire unless I bought a new rim. Since was going out of town I just bought it. This place tries to up sell and they are absolutely horrible. Being a girl they think that I know nothing about cars when I actually used to work on cars.
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