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  • Food is good. Prices are mediocre. Service is awful. I come here from time to time as I live five minutes away, however when I want actual good pho, I'll take a bus & go elsewhere rather than come here. I've been here at least a dozen times & it's always the same thing. Food: Decent, comes out quick. I usually always order 'the Special' which is a bowl of beef in peanut/coconut broth (#270) & deep fried veggie spring rolls (#5). Sometimes the spring rolls with be cold as if they pull them out of the fridge or had them sitting on the counter, but they're always still tasty. Prices: For what you get, I find it pricey. You can get much better pho for the same price. Service: It's unbelievable how they treat their customers. It isn't just a race thing either as I've seen them be incredibly rude to chinese customers. They throw your food on the table, sometimes making the food fall off or the soup splash out onto you. It's really hard to get the attention when you need it. Raising your hand doesn't seem to do anything, waving it either. Calling after them while they walk by you for the 4th time of trying to get their attention gets you a scoff, sometimes an eye roll, & a "yes" said through pursed lips. However the worst experience I've ever had was about leaving a tip. I went up to pay for my 13$ meal & afterwards the attendant at the counter said I could leave a tip on the tray. I put down 1.50$ considering I always leave 10% even when the service is bad & I walked away. While walking out of the place, the lady followed me & my friends through the place saying loudly: "You need to put a tip on the tray!". I'm sorry, but that's so incredibly rude to do to a paying customer. I can understand you need to make money, but you can't force a customer to tip you. Makes me rather walk the 2 minutes to McDonald's than deal with it all.
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