I have been a patient of Dr Kaplan for 6 years (luckily i found him after my two brain surgeries) not only did his staff do an exceptional job making sure that the dr had all of my medical records from all of the specialists and surgeons before my first visit they've never been anything other than courteous and professional and they always remember my name. Dr Kaplan on my very first visit sat with me for more than 30 minutes to ensure he got an accurate history from me. Two weeks later i got a call from their offices saying that Dr Kaplan wanted to see me within a week because after going through all of records he needed to change my medications and send me for a few addition tests/scans right away. His thoroughness literally saved my life. Some people may get the wrong impression when they first see him because (after politely greeting you) he will ask a few questions and let you ramble while his back is to you so he can write everything you say down and prioritize which of your problems to address first but take it from me ... HE IS listening, He does not overmedicate and cares about your well being more than any primary care dr or surgeon i've ever dealt with.
Frank I
Las Vegas