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  • Waited home for 8 hours to receive a package that was in extreme need off, as I paid for 2 day shipping From a supplier. The package never came, tracked the package only to find out ups changed the status to "undeliverable due to funds not collected". I was home. For 8 hours no one came to my door!! I called the customer service, they said sorry but they can't do anything and that I would have to wait for tomorrow, and they can't guarantee a time frame. So they want me to waste another 8 hours of my life waiting for a package? They woman in customer service knows the depot closes at 12pm, but still tells me too, call back in the morning to pick up at 12pm. They are liars and cheats... there motto should be "brown will let you down".... never again will I use there service.
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