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| - Let me just state that I trust Kevin with all of my car care needs. I live in Tucson, Arizona and have been to him on-and-off for the past couple years. Finally, I had a really bad experience with a corporate auto-repair entity in Tucson (check my reviews if you are interested), and I returned to him and I never plan to go anywhere else again.
He diagnosed he problem correctly, promptly, and suggested multiple courses of action. He fixed my car at half the rate of other auto-repair places, and in half the time. The courtesy of this organization and respect for the customer goes unmatched.
If you question the diagnoses of Hatch Auto, they will not hesitate to take you back to your vehicle and show you the problem you are having. I have never been oversold by Kevin, and the reasoning for their diagnoses always have visible proof unlike other corporate identities.
I would highly recommend you give this location a shot. It really does feel as if they care about customer, which is something I have had yet to experience at an auto-repair location.
If you want absolutely genuine customer service at a fair price, visit Kevin at Hatch Tire & Auto Repair, because I guarantee you wont be disappointed.
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