Spent $2,300 on an awesome Specialized Stumpjumper here. Friendly service while I was looking to spend 2 grand, however not so friendly post purchase. I found out 9 months later at a different bike store that my $2,300 purchase had been built incorrectly. An incorrect bolt was used on the front fork, which therefore stripped the fork to brake caliper connection. I had to pay $250 to buy a new front fork so that my disc brake could be safely secured.
Erik's bike shop told me there was nothing they could do, because "anyone" could have stripped the front fork, even though the bike was built at Erik's. All I received was a gift card for my troubles... Not reimbursement for the fork that was ruined, or the labor for installing a new fork.
I would not go out of your way to buy a nice bike here. I love the bike, but amateur build and poor post purchase customer service was unacceptable. If you want to spend a decent amount of money, go somewhere else.