I needed my leather love seat restuffed. Elite (Austin) came out and gave me a far quote. He came and picked it up and once he got to see it he kept me in contact. He had a very stiff foam and asked me if I would like to use it. At this point I wanted to make the furniture last and not collapse again like it did, so I had him use the stiffer foam on the bottom and a little softer foam on top. It turned out a little stiffer than I expected but as I use it everyday it is getting easier and nicer and more comfortable. I'm glad we went with his suggestion. He delivered it back in about a week and it was clean and looked just like I gave it to him. I would highly suggest Austin and Elite to do your next furniture repair.