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  • Seriously disappointed in this place. This used to be our favorite spot, but after last night, we may never come back. We had family in from North Carolina and they specifically asked to go here. We got there, called in our table of six and was never asked our name. We were told 15 minutes and soon after we arrived a party of seven showed up. They called in and after 15 more minutes they called the party of 7 up. We stopped the bouncer and asked why and he blew us off. He finally told us (10 minutes later) it was the "new guy" who talked to us and didn't write down our info. For the sake of Customer Service, the bouncer should have held the other table up to figure out what had happened, but he could give a shit less. The drinks are great and the atmosphere is awesome, but shitty customer service and the obvious lack of any training for the "new guy" will deter me and the everyone else I know from going there any time soon. Not cool R & D, not freaking cool at all. I wouldn't bother going if you don't like being looked down upon by the snobs in Scottsdale.
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