First Impression:
We stood at the entrance and was waiting to be seated. There was no one at the counter and you could tell this place was incredibly understaffed. Finally a guy came by and took us to our seats. HOWEVER that was went things went downhill. First off he didn't actually ask us how much our party was and just twirled his hand gesturing us to follow him. Not once did he actually speak to us. For those wondering he was perfectly capable of speaking because I saw him talk to other customers.
Secondly they just give you your piece of paper to mark your dim sum and ask what type of tea you like and that's about how much interaction you get. After that, you're on your own. Like literally it's as if you don't exist. If you want something you better holler them over, they won't check on you or refill your tea or water unless you tell them too.
Oh and the bowls and plate they had were dirty. We waited about 20 minutes for them to take our order but no one came to ask us if we needed anything. I had to wait sout another 10 minutes until I actually saw a server remotely near us so I could tell us to take our order.
Food:3/5
It's not superb but there were some dishes that were good and some that were bad. Don't get the steamed pork dumpling ( Xiao long bao) it's skin is thick and there's barely anything actually in it and it's quite dry. The siu Mai and pan dried turnip cake were pretty decent though.
Service: 0/5
Service is non existence. Don't expect anything. You mark the food you want and they take it out for you that's it. Was waiting for my tea to get refilled but never happened. They only came towards our table when they saw us leaving.