!!!!!!!! HORRIBLE !!!!!!
So we checked in at the front counter where the kid working the counter could care less about his job he said it was just a side job to make extra money and he was paid regardless, he didn't care if he rented us a car or not. We paid for a full size SUV ( online suburban, sequoia or Yukon) and they stuck us in a mid size Hyundai Santa Fe which by there standards is a full size suv because it has 3rd row seats( hilarious) needless to say I was tired of waiting so we go down to get the car where they tell us the vehicle is ready( the lady down there was a absolute you know what ) (rude as hell ) and we could go check it out and if there were any problems we could come back and discuss it with them( horrible customer service ) hands me the keys and didn't even tell us where the vehicle was ( did I mention horrible customer service ) pretty much go find it yourself, the car looked like crap, scratches all over it, dents and dings and molding falling off the car needless to say the inside was musty ( did I mention do not rent from this place absolute horrible customer service all around) so needless to say we took the car but I have called and filled a complaint at the 800 number and every possible website. Which I'm sure they ( FOX Rental) could care less ! Horrible
Horrible
Horrible
Never again will I use FOX
Horrible