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  • 3rd strike on this company. They did NOT do any work, so I cannot comment on their workmanship, but I will state this: I left a message last week, no call back (until today) I saw them at the Home Expo- whoever their rep was had no interest in talking to me... seemed uninterested in being there (so why pay for the floor space?) Finally got a call back from a lady (she called back repeatedly when I didn't answer the first time as I was on another call)- she could have someone come out tomorrow. What time she couldn't say-so I asked if they could call me maybe 30 minutes prior? Apparently this was asking too much of them...since they "don't work that way." According to her, their sales rep takes appointments in the am and organizes them to THEIR convenience. (I guess the CUSTOMER'S convenience is of no consequence.) Needless to say, I told her I'd get the work done by someone else. (Meaning a company that values their customers as a source of income and future referrals.) Like I said, they MAY do good work? But the way they handle customers (BEFORE even taking the appointment is not worth the risk for me. Too many other choices.)
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