terrible sales staff. total joke. i took my 79 year old mom in to start a new 3 yr lease as her last 3 yr lease was over, and what an ordeal. we were told return customers would get $400.00 discounts, pay less money down and get a great deal. if i hadn't been there they would have ripped my mom off royally. i still feel we overpaid but after the 3 hour torture chamber where they wear you down to a nub, we walked out of there with her new lease deal. never ever ever again. they treated the lease as if it were a new car sale and that the leased car we were turning in with less than half the miles allowed was a trade in. they even had some $850 payoff written in to their scribbled figures. i told them there was no pay off because we just paid the 36th payment. oh, gee, they didn't realize that! give me a break. then they asked my mom to sign this scratch paper with some figures on it that we finally agreed upon. joke joke joke. if my time wasn't so limited in accompanying my mom to do this, we would have walked out and went to another place altogether.