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  • It's a Panera, so you'd think they'd all be the same across the board. However, this one isn't nearly as good as other Paneras I've been to in NE Ohio (Mayfield Heights, Willoughby, etc.) The food tastes great, but as other reviewers have mentioned, the employees slap the food together without any care or attention to detail. As I was waiting for my food, I watched one employee place a wrap-type of sandwich on a plate for another customer, only for it to unfold right in front of her. Did she fold it back up into its prior shape? Nope. She just left it like that for the customer. Also, the tables and chairs in the seating area, while plentiful, do not appear to be cleaned very often. However, the restrooms were in good shape. Ample parking is available in their large, free lot. Overall, if you're craving Panera, take a trip to the one at Golden Gate in Mayfield Heights. It's far and away the better choice.
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